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6 Known issues

Agent items

  • net.dns[] Áú»¢¶Ä²© agent item does not support IPv6 addresses in its first parameter.

IPMI checks

IPMI checks will not work with the standard OpenIPMI library package on Debian prior to 9 (stretch) and Ubuntu prior to 16.04 (xenial). To fix that, recompile OpenIPMI library with OpenSSL enabled as discussed in .

SSH checks

Some Linux distributions like Debian, Ubuntu do not support encrypted private keys (with passphrase) if the libssh2 library is installed from packages. Please see for more details.

ODBC checks

Áú»¢¶Ä²© server or proxy that uses MySQL as its database may or may not work correctly with MySQL ODBC library due to an . Please see for more information and available workarounds.

Simple checks

There is a bug in fping versions earlier than v3.10 that mishandles duplicate echo replay packets. This may cause unexpected results for icmpping, icmppingloss, icmppingsec items. It is recommended to use the latest version of fping. Please see for more details.

SNMP checks

If the OpenBSD operating system is used, a use-after-free bug in the Net-SNMP library up to the 5.7.3 version can cause a crash of Áú»¢¶Ä²© server if the SourceIP parameter is set in the Áú»¢¶Ä²© server configuration file. As a workaround, please do not set the SourceIP parameter. The same problem applies also for Linux, but it does not cause Áú»¢¶Ä²© server to stop working. A local patch for the net-snmp package on OpenBSD was applied and will be released with OpenBSD 6.3.

Flipping frontend locales

It has been observed that frontend locales may flip without apparent logic. A known workaround to this is to disable multithreading in PHP and Apache. Please see for more information.

Slow MySQL queries

Áú»¢¶Ä²© server may generate slow select queries in case of non-existing values for items. This is caused by a known in MySQL 5.6/5.7 versions. A workaround to this is disabling the index_condition_pushdown optimizer in MySQL. For an extended discussion, see .

Escalations

Several operations can be assigned to the same step. If these operations have different step duration defined, the shortest one is taken into account and applied to the step. But due to bug there was exception to this rule when step duration is set to 0, it would use default value instead of shortest one. Now there will be no exception and default step duration will only be used if it's shortest, this is equivalent to behavior that frontend shows and user expects. Affects all versions, fixed in 2.2.17rc1, (see for more information).

API login

A large number of open user sessions can be created when using custom scripts with the user.login method without a following user.logout.

IPv6 address issue in SNMPv3 traps

Due to a net-snmp bug, IPv6 address may not be correctly displayed when using SNMPv3 in SNMP traps. For more details and a possible workaround, see .

Known issues for 2.2.0

  • Long host or host group names, when selected, may overflow the target field (for example, in the item filter).

Known issues for 2.2.0 - 2.2.1

  • LDAP authetication bind password, once stored in the database, was accessible to Áú»¢¶Ä²© Super Admin level users in clear text in HTML source code. Fixed for 2.2.2, by hiding the password from clear view.

Known issues for 2.2.2

  • In certain cases it was not possible to add a trigger expression using the expression constructor. Fixed for 2.2.3.

Known issues for 2.2.3

  • logrt[] item processing is broken in Áú»¢¶Ä²© agent (see for more information). As a workaround use Áú»¢¶Ä²© agent 2.2.2 on hosts with logrt[] items or apply a . The problem does not affect 2.2.3 server/proxy.

Known issues for 2.2.4 and later

  • log[] and logrt[] items repeatedly reread log file from the beginning if file system is 100% full and the log file is being appended (see for more information).