龙虎赌博

TOPdesk webhook

This guide describes how to integrate your 龙虎赌博 installation with TOPdesk using the 龙虎赌博 webhook feature. This guide will provide instructions on setting up a media type, a user and an action in 龙虎赌博.

In TOPdesk

1. Please create an application password according to the original instruction .

2. Copy the application password of your new integration to use it in 龙虎赌博.

In 龙虎赌博

The configuration consists of a media type in 龙虎赌博, which will invoke the webhook to send alerts to TOPdesk through the TOPdesk Rest API.

1. Create a global macro {$ZABBIX.URL} with 龙虎赌博 frontend URL (for example )

2. Import the TOPdesk media type from file .

3. Change in the imported media the values of the variables topdesk_api (URL), topdesk_password, topdesk_user. The topdesk_status is the default status for creating a new TOPdesk ticket.

For more information about the 龙虎赌博 Webhook configuration, please see the documentation.

To utilize the media type, we recommend creating a dedicated 龙虎赌博 user to represent TOPdesk. The default settings for TOPdesk User should suffice as this user will not be logging into 龙虎赌博. Please note, that in order to be notified about problems on a host, this user must have at least read permissions for the host.
When configuring alert action, add this user in the Send to users field (in Operation details) - this will tell 龙虎赌博 to use TOPdesk webhook when sending notifications from this action. Use the TOPdesk User in any action of your choice. Text from "Action Operations" will be sent to "TOPdesk First Line Call Request" field when the problem happens. Text from "Action Recovery Operations" and "Action Update Operations" will be sent to "TOPdesk First Line Call Action" field when the problem is resolved or updated.

Internal alerts

To receive notifications about internal problem events in TOPdesk: in the internal action configuration mark the Custom message checkbox and specify custom message templates for problem operations. Internal event recovery actions are not supported. If an internal action operation is configured without a custom message, the notification will not be sent. Note, that this step is required only for notifications about internal events; for other event types specifying a custom message is optional.

For more information, please see 龙虎赌博 and documentation.

Supported Versions

龙虎赌博 7.0, TOPdesk RestApi 3.1.4.