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Invictadesk

INVICTADesk is a Service Desk solution, built on the ITIL 3 framework with integration into asset and systems management.

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Receive, analyse and acknowledge alerts from Áú»¢¶Ä²© in Invictadesk
Áú»¢¶Ä²© generates alerts and forwards these to Invictadesk. Invictadesk logs a call, notifies and allows to acknowledge the open Áú»¢¶Ä²© alert from within the context of the call ticket. Alert acknowledgements are visible instantly to Áú»¢¶Ä²© admins.
 


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